Friday, June 29, 2007

What do Victim Advocates do?

What do Victim Advocates (VAs) do, especially for agencies working with deaf victims of domestic violence and sexual assault? I thought to give you an unique perception into what one can experience. I had been a VA in the past and I thought, "why not let people know what it's like, and maybe there'd be more volunteers for the agencies?" That'd be wonderful!

Mind you, I will not tell you where I volunteered, where the agency was located at, nor giving you identificating characteristics of who I worked with (both staff and victims.) This is for the purpose of protecting the agency's staff and volunteers as well as the victims they work with. Also, keep it in mind that each volunteer advocate will encounter a variety of experiences, none alike. For one VA, it may be a quiet week with some calls asking for information about services for deaf children living in a shelter. Another VA may encounter a challenging time of working with a victim who escaped from an abusive husband, and may remind the cops to get an interpreter for the interview. One other VA could go with another VA to a hospital to give support for a college student who experienced a date rape. At the office, a VA may be busy talking with a victim about making a safe plan. You see?

Now I would like to give you some of some VA's as well as my experiences; both devasting and rewarding.
Usually there are two-three VAs on call every week or other week. Yes there is agency staff and supervisor but hey, they need their sleep and a break. Do you truly expect them to be available 24/7/365? If so, they'd be dead on their feet! Hence, that's why there are volunteer advocates! It could be busy sometimes and quiet other times.

One time there was a call into requesting information about activities for deaf children living with a mother in a shelter, since they were isolated and want to play with other deaf children as well as getting an intpreter for the parent at group support. The shelter was provided information such as after-school programs, weekend camping and children workshops. There were good feelings, knowing that that shelter really cared for the children and the mother enough to ask for help and be willing to go out of their way to give extra support!

Another time, a self-esteem workshop for survivors of domestic violence was provided. That workshop's goals were to give the survivors tools to build up their self-esteem that had been serevely damaged by the abusive spouse. Learning to look inward, to recognize symptoms of degrading behaviors that can harm self-esteem, practicing how to say "no" without feeling guilty, and also learning to laugh and enjoy themeselves are very valuable tools! Seeing the survivors with hope and a spark growing in their eyes, as they leave the workshop can leave the instructor feel she did her job!

One night, there was a call from an hospital for a sexual assult. I came to find that there was a deaf female who experienced a sexual assault. I was surprised to find that there was no interpreter at the police interview. I reminded the hospital staff that the victim had the right to an interpreter and so they got one right away. I talked with the victim and it helped her profoundly knowing that there was a deaf victim advocate, able to talk with her in HER language (ASL) and to give empathy with her as she wasn't able to get from police and hospital. With that interpreter there, the victim was more able to participate in what was necessary in gathering evidence from that sexual assault, so they can prove in court that the person who sexually abused her, was indeed the predator! I empowered her by telling her often it's HER decision on what's going to happen to her body, HER decision on who can stay in the room with her or not, HER decision on if she wants to press charges, no one else cannot tell her otherwise! More she got to understand what happened, I encouraged the victim to consider a second interview with the police with an interpreter if she felt comfortable. She went home, feeling much better knowing she have support from this agency and can expect furthermore support about legal and medical advocacy as well as counseling if necessary.

One other day, research was done on local services available to the agency; setting up networking with other agencies and services, such as food stamps, shelters, food banks, clothes banks; Each organization was checked upon whether they had access to a TDD and if they are willing to work with this non-profit organization working with deaf women and children.

Another time, training was provided to the local sheriff and staff on how to work with deaf individuals,such as learning how to use a TDD and how to accept VRS or HOVRS calls; learning basic signs such as "help you?" "need interpreter?" or "calm down"; and how to interact with deaf victims such as eye contact and asking them how they prefer to communicate.

So as you can see, there are a variety of experiences and encounters. Never the same for each victim advocate. Like I said, it can be quiet for some victim advocates... Hell, I'd have to be honest with you and say that not many VAs would get the call to a location where police called for help working with deaf victim who just got beaten up by an abusive spouse! It's rare that one would get a call to a hospital for a deaf victim! It's very much quiet most of the time, but it's also good to be prepared! I enjoyed working as a volunteer victim advocate. What lessons I learned from volunteer will help me profoundly when I become a mental health counselor. Oh! Before I go on, there are a variety of people who volunteer! Some can be teachers, some can be self-employed, some can be mechanics, some can be college students. So volunteer advocates are not required to be in mental health or social work professions. As long as they are able to empathize with the victim, be willing to help out and be available. Knowledge in deaf culture and ASL is very important, however we do work with hard-of-hearing and deaf/blind victims as well.

Before I finish this article, I would stress that working as a victim advocate can be rewarding; we give the victims HOPE and MOTIVATION.

4 comments:

Anonymous said...

You described the scenario so accurately! HOPE is the key word! The agency, and the survivors at the agency, is so lucky to have you as their advocate. Thanks for sharing your experience to enlighten others. DV/SV agencies serving Deaf survivors are always seeking volunteer advocates and community support. It is my hope that the readers will join this important cause in honor of your article.

Bless you,

Julie Rems-Smario

Wolfers said...

I removed one comment because it was inaccurate and hateful.

Anonymous said...

I DO volunteer for my local organization and find it very rewarding; Human

Anonymous said...

Thanks for sharing your experiences and helping us to understand how VAs work with various people and organizations.